Job Roles

Operations Analyst (Fresher)

Position Overview

Do you see yourself as Sherlock Holmes in a corporate setting—analyzing clues, solving puzzles, and uncovering insights to crack the case? Or maybe like Dr. House, diagnosing the toughest challenges with precision and creativity? If you’ve ever pictured yourself playing roles like these in your head, this is your chance to bring that detective energy to life!

We are looking for a dynamic and detail-oriented Operations Analyst to join our team. This role is ideal for fresh graduates passionate about problem-solving, client success, and process optimization. As an Operations Analyst, you will play a critical role in monitoring client performance, identifying roadblocks, and suggesting actionable insights to improve client adoption and scalability.

Key Responsibilities

  • Client Monitoring: Track and analyze client performance metrics, ensuring smooth operations and identifying areas for improvement.
  • Reporting: Generate comprehensive and insightful reports to provide clients with a clear understanding of their performance.
  • Strategic Suggestions: Develop and present ideas to improve client adoption and engagement, ensuring better utilization of our services.
  • Process Improvement: Assist in identifying opportunities for operational efficiency and implementing them.

Skills Required

  • Analytical Thinking: Ability to break down complex problems into smaller components and find data-driven solutions.
  • Attention to Detail: Ensuring accuracy and completeness in reports and analyses.
  • Communication: Clear and concise verbal and written communication skills to interact effectively with clients and internal stakeholders.
  • Problem-Solving: Aptitude to identify roadblocks and provide innovative solutions.
  • Team Collaboration: Capability to work in a cross-functional team and contribute to shared goals.

Career Progression

  • Short-Term: Develop skills and understanding of client operations, preparing for roles in Client Engagement or Operations Management.
  • Mid to Long-Term: Opportunity to grow into senior leadership positions within the operations or client engagement teams, contributing to strategy and decision-making processes.

Business Development Associate (Fresher)

Position Overview

Ever dreamt of being Harvey Specter from Suits or Jordan Belfort from The Wolf of Wall Street—charming clients, closing deals, and driving success? If the thrill of winning excites you and you’ve pictured yourself playing these roles in your head, this is your chance to bring that energy to life!

We are looking for a motivated and ambitious Business Development Associate to join our team. This role is perfect for fresh graduates eager to develop their skills in client acquisition, engagement, and collaboration. As a Business Development Associate, you will be at the forefront of our growth journey, generating leads, engaging potential clients, and collaborating with internal teams to drive business success.

If you’re planning to pursue an MBA in the next 2-3 years, this position will give you the hands-on experience and foundational skills that will set you apart and prepare you for your journey ahead.

Key Responsibilities

  1. Lead Generation: Identify potential clients through online platforms, networking, and referrals, and reach out to introduce our solutions.
  2. Client Engagement: Build relationships with clients to understand their requirements and align them with our offerings.
  3. Collaboration: Partner with internal teams to ensure smooth handovers of leads and refine strategies based on market insights.

Skills Required

  • Communication: Fluency in English with excellent verbal and written skills.
  • Persuasion: Strong ability to influence clients and highlight the value of our solutions.

Career Progression

  • Short-Term: Develop expertise in client engagement and lead management, progressing to roles like Business Development Manager.
  • Mid to Long-Term: Opportunity to advance into senior leadership roles, contributing to strategy and growth.

Junior Software Specialist (Fresher)

Position Overview

Ever been inspired by tech innovators like Mark Zuckerberg or passionate coders creating impactful products from scratch? If you’ve ever dreamt of being part of a team where your ideas and skills contribute to building real-world solutions, this is your opportunity.

We are looking for a motivated and detail-oriented Junior Software Specialist to join our team. This role is perfect for fresh graduates with a strong foundation in HTML and a passion for learning and contributing to product development. As a Junior Software Specialist, you will not only work on web pages but also play a key role in designing and enhancing our product interfaces and functionality.

If you are eager to dive into the world of tech and see your work make a difference, this is the perfect place to start your journey.

Key Responsibilities

  1. Product Design and Development: Assist in designing and developing user-friendly product interfaces using HTML and basic web development techniques.
  2. Web Maintenance & Enhancement: Create and maintain web-based solutions, ensuring they align with product design requirements and are optimized for performance.
  3. Collaboration: Work closely with product designers, senior developers, and project managers to contribute to the creation of innovative solutions.

Skills Required

  • HTML Knowledge: Strong foundational skills in HTML for product and interface development.
  • Creativity: A flair for designing and improving user interfaces.
  • Problem-Solving: Ability to identify and resolve issues in product designs and web functionality.
  • Eagerness to Learn: A passion for growing in the tech space and contributing to impactful products.

Career Progression

  • Short-Term: Build expertise in web and product design, progressing to roles like Frontend Developer or Product Designer.
  • Mid to Long-Term: Opportunity to advance into roles such as Full-Stack Developer, UI/UX Specialist, or Product Manager, contributing to larger product strategies and developments.

Client Engagement Specialist (Fresher)

Position Overview

Do you admire the creativity of Kunal Shah or the quick wit of Chandler Bing from Friends? If you’ve ever dreamed of building meaningful relationships like them and driving impact through connection, this role is for you!

We are looking for an enthusiastic and proactive Client Engagement Specialist to join our team. This role is ideal for fresh graduates passionate about understanding client needs, fostering strong relationships, and ensuring client success. As a Client Engagement Specialist, you will play a pivotal role in ensuring our clients not only adopt our products but also derive maximum value from them.

If you’re planning to pursue an MBA in the next 2-3 years, this role will provide you with practical experience in communication, relationship management, and strategic thinking that will set you apart.

Key Responsibilities

  1. Client Interaction: Build and maintain strong relationships with clients by understanding their needs, challenges, and goals.
  2. Product Adoption: Guide clients in adopting our products effectively, ensuring they understand how to leverage solutions to meet their objectives.
  3. Feedback Management: Gather insights from clients about their experiences and share actionable feedback with internal teams to enhance offerings.
  4. Collaboration: Partner with internal teams (sales, operations, and product) to ensure client satisfaction and seamless onboarding.

Skills Required

  • Communication: Excellent verbal and written English skills to connect effectively with clients.
  • Relationship Building: Strong interpersonal skills to develop and maintain lasting client relationships.
  • Problem-Solving: Ability to identify client challenges and propose tailored solutions.
  • Empathy: A client-first mindset with a genuine interest in helping them succeed.

Career Progression

  • Short-Term: Develop expertise in client engagement, preparing for roles such as Client Success Manager or Account Manager.
  • Mid to Long-Term: Opportunity to advance into leadership roles, such as Client Engagement Lead or Head of Client Relations, driving strategy and fostering deeper client partnerships.

Meet our team members

Allen Joseph

Starting as an intern in 2018 and now leading our US Sales team, I’m deeply aligned with our B2C Business Development mission. We’re dedicated to delivering personalized solutions, constant innovation, and exceeding customer expectations to provide unmatched value and satisfaction.

Priyanka Rajage

Embracing the journey as a fresh graduate in 2019 and now steering the B2B sales team across India. We foster business success through customized solutions, novel avenues, and trust-driven relationships, paving the path for a sustainable future with a team of over 10 dedicated professionals under her leadership.

Abhishek Shetty

Having joined in 2021 and now overseeing new initiatives, our aspiration remains to lead with intent. Every choice we make is aimed at nurturing a positive influence and shaping a brighter future for our customers.

Parth Malkan

Leading with Purpose: Enhancing Customer Engagement Since 2018 with a Team of 20, Creating a Better Future through Positive Impact.
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